Some users with Mac computers fitted with M1 chips have reported an error message stating that Word can’t load an add-in and that it is incompatible. The workaround for this is to set Word to open with Rosetta. To do this, follow these instructions.
Various Hospital and Health Service Libraries provide face-to-face training in the use of EndNote for Queensland Health staff. Some libraries provide one-on-one training, and others will only provide group training. Please ask your library what service they can provide by completing the Ask the Library form.
To ensure no loss of data from your library, it is wise to backup your Endnote Library. The following link will take you to RMIT University Libguide on how to backup your library.